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Survey Form

We appreciate your business with us. Here is a simple survey that will help us to better understand your expectations and your experience with EI.


Questions: Please respond to each question. Please choose "Not Applicable" if it doesn't apply.

Company Name*  
Contact Person*  
Position*  
Phone Number
Email Address*  
1. Customer Service
Fulfilling Customer Needs And Expectation
Received Timely Quote Responses
Expediting of Orders
Communication with Customer in timely manner
   
2. On Time Delivery
3. Engineering Support
Conformance with Customer Requirements
Seeking Approval for Deviations
4. Shipping of Parts
Shipping of parts as per Customer Requirements
Enclosing all Necessary Documents and Samples
Quality of Packaging
5. Quality Performance
Overall Quality Performance
Providing Quality Information to Customer
Timely Response to Customer Issues
Solving of Customer Issues
Conformance to Special Customer Requirements
   
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